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AI-Powered Support

White-Label AI Customer Service for Events & Ticketing

Empower your venue or festival with white-label AI customer service. Instant answers about tickets, events, and policies — fully branded to your experience.

Designed for venues, festivals, theaters, and live event organizers.

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AI Live Chat Widget for Ticket Support

AI assistant embedded directly on your event pages, answering ticket questions instantly.

Support Analytics for Event Organizers

Track every interaction, see what customers ask, and identify support trends.

CSAT & Feedback

Measure customer satisfaction and continuously improve your AI agent's performance.

Trusted by Event Organizers
Powering support for venues worldwide
From indie theaters to major festivals, SquadUP AI handlesthousands of customer conversations every day.
87%
Avg. CSAT Score
24/7
Availability
< 3s
Response Time
1000+
Events Supported
Platform Features

Everything you need to scale support

From setup to optimization, our platform gives you complete control over your AI customer service experience.

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Why SquadUP AI

Built for event ticketing

Purpose-built features that understand the unique needs of venues, festivals, and live events.

Instant Responses

Customers get answers in seconds, not hours. Handle ticket inquiries, refund requests, and event questions automatically.

Your Brand, Your Rules

White-label everything. Custom colors, logos, agent names, and personality. Your customers see your brand, not ours.

Actionable Insights

Understand what your customers need. Track common questions, satisfaction scores, and support trends.

24/7 Availability

Never miss a customer inquiry. Your AI agent works around the clock, including holidays and peak event times.

Self-Learning Knowledge

Automatically generate FAQs from your website. The AI continuously learns from interactions to improve accuracy.

Reduce Support Costs

Handle thousands of inquiries without scaling your team. Let AI handle routine questions while humans tackle complex issues.

Event Management Illustration

From setup to sold out

Whether you're running a small theater or a massive festival, SquadUP AI scales with your event needs. Set up in minutes, not weeks.

Pricing

Simple, transparent pricing

Flexible options to fit your needs. Pay per ticket or subscribe.

Basic
Perfect for small venues getting started.
$300
per year
Get Started
1 AI agent
500 inquiries/month
Basic analytics
Email support
SquadUP branding
Most Popular
Growth
For growing venues with more support volume.
$1,000
per year
Get Started
5 AI agents
Unlimited conversations
Advanced analytics
Priority support
Fully whitelabeled w/ your brand
Knowledge reports
API access
Enterprise
For large venues and festival organizers.
Starts at
$2,200
per year
Contact Sales
Unlimited AI agents
Unlimited conversations
Fully whitelabeled w/ your brand
Custom integrations
Dedicated support
SSO & security
SLA guarantee
Custom training
White-glove onboarding
Frequently Asked Questions
Everything you need to know aboutSquadUP AI for your venue or festival.
SquadUP AI is a white-label AI customer service platform designed specifically for event ticketing. It provides 24/7 automated support for ticket inquiries, refunds, event information, and more — all branded to your venue or festival.
You can fully customize the chat widget with your brand colors, logo, and agent name. Your customers will see your branding, not ours. The AI can even adopt a personality that matches your brand voice.
Our AI can automatically generate FAQs from your website content. You can also manually add knowledge base articles, import existing FAQs, or let the AI learn from customer interactions over time.
Yes! You can create multiple AI agents, each with their own knowledge base and branding. This is perfect for venue groups or festival organizers managing multiple events.
The AI will gracefully hand off to your human support team when it encounters questions outside its knowledge base. You can also set up escalation rules for specific types of inquiries.
Most venues are up and running within an hour. Simply add your website URL to generate initial FAQs, customize your branding, and embed the widget on your site. Our team is also available for white-glove onboarding.
Ready to transform your ticket support?
Join hundreds of venues and festivals using SquadUP AI
to deliver exceptional customer experiences.
Schedule DemoView Live
SquadUP AI
AI-powered support for live events
Links
squadup.comSchedule a DemoLive DemoCase Study

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